Terms of Service

In force from 14 September 2026. Version 1.2. Terms of service for the provision of services by electronic means within the meaning of art. 8 of the ustawa z 18 lipca 2002 r. o świadczeniu usług drogą elektroniczną (the Polish Act of 18 July 2002 on Providing Services by Electronic Means).

The rules for using the Meldly app. This document is short, because the service is simple: we count points at the table.

We make these terms available free of charge before the contract is concluded, in a form that lets you download, reproduce and store their content — you can save or print this page at any time.

• 1. Who provides the service
• 2. What Meldly is
• 3. Technical requirements
• 4. Account, age and conclusion of the contract
• 5. Tokens and premium
• 6. Payments and withdrawal
• 7. Rules of use
• 8. User content
• 9. Availability and liability
• 10. Complaints
• 11. Out-of-court disputes
• 12. Changes to these terms
• 13. Governing law

1. Who provides the service

The service provider is Krzysztof Bzdęga, a sole trader operating under the business name Asgard-Technologies Krzysztof Bzdęga, ul. Limby 7 lok. 10, 71-784 Szczecin, Poland, entered in the Central Register and Information on Economic Activity (CEIDG), NIP 5941472283, REGON 320102307, referred to below as “we”.

Address for service: as above. Contact: contact@meldlyapp.com. We do not run a telephone helpline — we deal with everything by e-mail, usually within two working days.

The same address is the point of contact for users and for the authorities of the Member States, the European Commission and the European Board for Digital Services within the meaning of art. 11 and 12 of the Digital Services Act (Regulation (EU) 2022/2065). We communicate in Polish and English.

2. What Meldly is

Meldly is a mobile app that keeps score in board and card games. Through it we provide the following services by electronic means:

• running an account — indefinitely, until it is deleted;
• scoring games and rounds, statistics, standing groups of players and seasons — free of charge;
• reading points from a photo of a tile rack — for a fee, on the terms in section 5;
• receiving reports and ideas — free of charge.

3. Technical requirements

To use Meldly you need:

• a device running Android 8.0 or newer;
• an internet connection — the app also works offline, but results only synchronise once the connection is back;
• a camera, if you want to use point reading from a photo;
• a working e-mail address or a Google account.

Using services provided by electronic means comes with the usual risks of the network — interception of transmissions, malicious software, attempts at phishing. We limit them by encrypting all communication and storing passwords only as hashes; on your side, an up-to-date system and not sharing your password with third parties help.

4. Account, age and conclusion of the contract

• The contract for running an account is concluded when registration is confirmed and is concluded for an indefinite period.
• You may terminate it at any time, without giving a reason, by deleting the account in the settings or by writing to the contact address. The consequences are described in the privacy policy.
• The account is personal. Do not share it with others and do not create accounts using someone else’s details.
• The minimum age is 13. At registration we ask for your year of birth.
• You are responsible for keeping your password confidential. If you suspect that someone has learned your password, change it and log out the other devices — you can do both in the settings.

5. Tokens and premium

Keeping score is free. Only the additional features are paid for, above all reading points from a photo, which costs us real money every time it is used.

What stays free

Both ways of playing, the scoring, every rule variant, the history of your last twenty games, offline mode and sharing the evening's summary as a picture are free and will stay that way. Nor do we show adverts — in any version.

What premium covers

• reading points from a photo — each recognition costs one token;
• the group chronicle — seasons, the standings table and the full history of games, with no limit to the last twenty;
• the evening tournament played around a single table;
• extended statistics;
• data export to PDF and CSV files;
• your own rule sets, shareable with your group;
• themes, avatars and frames.

Prices

The prices above apply in Poland and include tax. In other countries the price in your local currency is set by the store — the price shown on the purchase screen before you confirm is always the binding one.

Welcome tokens

When you create an account you receive 10 tokens, so that you can try reading from a photo without paying anything. This is a one-off allowance: it does not renew and does not come back once it has been used.

Two kinds of token and how long they last

Tokens from the subscription and tokens bought separately differ in how long they remain valid. It is the only difference between them, but it matters, so we set it out plainly:

When we charge a token

• We charge a token for the recognition performed, not for a correct result — we pay for it regardless of whether the photo could be read.
• If there is no tile rack in the photo (for example an accidental shot of the table), we refund the token — up to five times a day. The limit guards against sending random photos at no cost.
• If the recognition failed through our fault — a server error, an outage — the token comes back with no limit.
• Regardless of how many tokens you have, a rate limit applies: 40 scans per hour and 150 per day per account. This is not a commercial restriction, only a safeguard against a loop in a program and against abuse.

Tokens and premium status are tied to the account and cannot be exchanged for money or transferred to another account. The validity of each kind of token is set out in the table above. These reservations do not limit your rights arising from withdrawal from the contract or from the service not conforming with the contract.

6. Payments and the right of withdrawal

• Purchases are made through Google Play, on the terms applying in that store. In the European Union it is Google that calculates, collects and remits VAT on the sale. We never see your card or bank account details.
• The prices shown in the app include tax and are given by the store in your currency.
• Refunds and complaints about the transaction itself are handled by the store, under its own rules. Complaints about how the app works are handled by us — see section 10.
• A premium subscription is renewed automatically by the store until it is cancelled. You cancel it in your Google Play settings, not with us.

Withdrawal from the contract within 14 days

As a consumer (and also as a natural person concluding a contract directly connected with their business activity where that contract is not of a professional nature for them) you have the right to withdraw from a distance contract within 14 days, without giving a reason.

Report your withdrawal to the store where you made the purchase, or write to us — we will pass the matter on and help see it through.

7. Rules of use

Providing unlawful content is prohibited. In addition, by using Meldly you undertake not to:

• circumvent limits, tokens or payment mechanisms;
• access our programming interface automatically from outside the app, unless we agree otherwise;
• send photos that do not serve tile recognition — in particular photos of people, of documents and illegal content;
• create accounts in order to use the free welcome tokens over and over;
• take action that disrupts the service for others.

In the event of a serious or repeated breach we may suspend the account while the matter is being clarified, for no longer than 30 days, and if the breach is confirmed — terminate the contract with 14 days’ notice. Every time, we will give you the reason and tell you how to appeal — you send an appeal to the contact address and we will consider it within 14 days.

Neither suspension nor termination deprives you of tokens you paid for. If the contract is terminated on our initiative and you have not managed to use the tokens you bought, we will refund their value.

8. User content and reporting

A player name, group names, descriptions in problem reports and ideas sent in by users are content for which their author is responsible. You keep the rights to them; you only grant us a non-exclusive, royalty-free licence to store and display them to the extent needed to run the service, expiring when the content or the account is deleted.

You can report content that is unlawful or contrary to these terms from within the app or to the contact address. We confirm a report without delay and consider it without undue delay. We inform both the person who reported the content and its author of the decision and the reasons for it, indicating the possibility of an appeal — this procedure follows from the Digital Services Act.

9. Availability and liability

• We do our best to keep the service running without interruption. Maintenance breaks and failures do happen; we will give advance notice of planned work in the app.
• Reading points from a photo is an aid, not a ruling. You can always correct the result by hand, and it is you who decides what gets saved.
• We are liable for non-performance or improper performance of the contract on the general principles of the Kodeks cywilny (the Polish Civil Code) and — towards consumers — in accordance with the rules on a digital service not conforming with the contract.
• Nothing in these terms excludes or limits the rights you have as a consumer under mandatory provisions of law. Should any provision turn out to conflict with them, the statutory rule applies and the rest of these terms remains in force.

10. Complaints

Send a complaint to contact@meldlyapp.com, describing the problem and giving the e-mail address of the account.

We will reply within 14 days of receiving the complaint. If we do not, the complaint is deemed to have been upheld — this is what art. 7a of the ustawa o prawach konsumenta (the Polish Consumer Rights Act) provides, and you do not have to invoke this sentence for it to be so.

11. Out-of-court dispute resolution

We have not undertaken to use any particular out-of-court dispute resolution entity, and we are under no obligation to do so. That does not leave you without options — as a consumer you may use the out-of-court procedures for handling complaints and pursuing claims that are available in your own country of residence; the European Commission keeps the list of the entities notified in each Member State.

In a cross-border dispute within the European Union or the EEA, free help is given by the European Consumer Centres Network (ECC-Net) — it will tell you which body is competent and can contact the trader on your behalf. The centre for Poland is the European Consumer Centre.

If you live in Poland, information about these procedures is kept by the President of UOKiK (Urząd Ochrony Konkurencji i Konsumentów — the Polish competition and consumer protection authority), at polubowne.uokik.gov.pl. The routes available here are in particular:

• mediation before the regional inspector of the Trade Inspection;
• the permanent consumer arbitration court operating at the regional inspector of the Trade Inspection;
• the free help of the municipal or district consumer ombudsman;
• the help of social organisations dealing with consumer protection.

12. Changes to these terms

We may change these terms only for important reasons, which are:

1. a change in the law or in how a court or an authority interprets it;
2. a change in the scope or manner of providing the services — adding, changing or withdrawing a feature;
3. a change in the technical requirements or in the suppliers we use;
4. the need to counteract abuse or to improve security;
5. removing ambiguities, errors or clerical mistakes, without changing the substance of any provision.

We will give notice of a change in the app and by e-mail at least 14 days before it takes effect, stating exactly what is changing. If you do not agree to it, you may terminate the contract with immediate effect within that time — we will refund in full the value of unused tokens that were paid for.

A change does not affect contracts already performed or purchases made before it took effect.

13. Governing law

Polish law applies to the contract. This choice does not deprive you of the protection afforded by the mandatory provisions of law of the country of your habitual residence, if you live in another European Union country.

Disputes are settled by the ordinary courts having jurisdiction under the general rules. We do not impose on you the court having jurisdiction over our registered office.